Due to damage from Tropical Storm Hillary, the hiking trails will have a delayed opening this season. Please stay tuned for more details in the coming weeks.
The Living Desert Zoo and Gardens, Wonderfully Wild. The Living Desert Zoo and Gardens, Wonderfully Wild.


Food Service Associate

Reporting Relationship
The Food Service Associate reports directly to the Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s).

• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
• Supports restaurant prep (FOH and line) for daily operation.
• Meets daily quick service, food service, safety and quality, availability, merchandising, and guest service standards.
• Participates in safety logs, including food temperatures, rotation, and waste as necessary.
• Ensures proper uniform, hygiene, hand-washing, and glove use with self.
• Maintains a safe work environment by abiding by all safety rules.
• Follows through daily prep and items lists, as assigned.
• Actively helps to support operation in the assigned role, supporting holes as necessary.
• Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against the further occurrence.
• Communicates to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
• Remains knowledgeable of all menu items, prices, and specials for sharing with guests.
• Perform other tasks as deemed necessary.
• Maintains a clean, safe, and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Responsibly geared towards presenting a clean and welcoming experience for guests through upholding sanitation requirements.

Job Requirements
• Strong interpersonal and communication skills. 
• Exceptional problem-solving/decision-making skills combined with the ability to be organized. 
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and performing all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends, and holidays, as needed.

Previous Experience
• None Required

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job description. SSA GROUP, LLC. reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments)

Please submit a resume to Anthony Ruiz at  AnthonyRuiz@TheSSAGroup.com.

Search the Living Desert WebsiteMagnifying glass icon