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The Living Desert Zoo and Gardens, Wonderfully Wild. The Living Desert Zoo and Gardens, Wonderfully Wild.

Job Title:                             Guest Services Associate (GSA)

Department:                      Park Services

Exemption:                        Non-Exempt

Reports to:                         Senior Guest Services Supervisor

 

DESCRIPTION SUMMARY

The GSA is on the frontline staff for The Living Desert Zoo and Gardens. The GSA is to be accountable for all funds and transactions that are made during their shift including but not limited to: admissions, memberships, attractions, and refunds. The GSA will also have the chance to inspect and operate various attractions in the park and must adhere to strict OSHA safety regulations. Must be comfortable with handling money and working with guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

SPECIFIC SKILLS                                 

EDUCATION AND PRE-REQUISITES

High School diploma or GED preferred. Computer literate. At least 1 year of practical experience with cash handling, knowledge of point-of-sale system and working in a busy office a plus. Sales and customer service background a plus. For vehicle operations- good driving skills and current driver’s license required.

 

CONDITIONS OF WORK

Physical Effort: Standing, walking, bending, twisting, climbing, crawling, kneeling, driving, reaching motions. Sitting or standing for long periods of time. Must be able to lift up to 50lbs. Must be able to work in cold or hot weather conditions. Will be indoors and outdoors, can vary based upon day. Frequent exposure to extreme temperatures.

Holiday Work: Weekends, holidays, and evening work is required. Some evening work is required during special events and fundraising parties.

EQUIPMENT USED

This class specification should not be interpreted as all inclusive. It is intended to identify the major responsibilities of this job. The clerk may be requested to perform job-related activities and tasks other than those stated in this description.

***THE DURATION OF THIS POSITION IS A 5 WEEK PERIOD***

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